Zoom vs Webex vs Teams | 23 Reasons Zoom Is Better than Webex

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Video Conferencing Services

Compare Zoom vs Webex vs Microsoft Teams

Zoom, WebEx, Microsoft Teams, and Google Meet are all popular video conferencing services that let business professionals meet online virtually with each other in real time.

 

Webex

Zoom

 

Zoom and Webex Face-Off

Webex, Zoom, and Microsoft Teams are good for business meetings.

If your goal is to host a fun, engaging virtual celebration with smooth interaction, it’s not even close. The top pick is Zoom.

 

The Virtual Showdown

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    Setting the Stage: Zoom vs Webex vs Teams

    Video Conferencing Platforms Chart Comparison

    • Audience Interaction
    • Interaction
     

    For an engaging virtual gathering, Zoom is the clear winner.

    It makes sense that Zoom wins when it comes to video conferencing. After all, excellent video calls is all Zoom cares about.

    Zoom

    Google owns over 200 companies. These include Youtube, Meet, Keep, Play, Google Maps, Google Voice, Fitbit, and 200+ other companies. Google and Microsoft have their fingers in hundreds of pies. You may have experienced first hand Google’s abysmal responsiveness when it comes to improving any of its tools based on customer feedback. Google Meet is an afterthought. Look at any Google support thread and you’ll find quality user feedback go unanswered or unsolved for years.

    Google is good at one thing — search. Everything else Google acquires turns to ‘you know what’ (look what they did to Youtube).

    The best thing about Cisco Webex and Microsoft Teams is that they aren’t Google Meet. Can you hold a business meeting on these platforms? Yes. Then it’s good enough, according to Cisco, Microsoft, and Google.

    But Zoom is laser-focused on one purpose.

    Zoom is focused on excellence in video communications.

    Zoom

    And Zoom has achieved this purpose. Webex and Microsoft Teams applications limit the length of time for a video conference to 8 hours, require viewers to be invited to join a meeting, and do not offer 720p video quality.

    Zoom offers dual monitors, and pin to 2nd screen. What’s that mean? This one feature opens a world of possibilities.

    Take it from someone who has hosted more than a thousand virtual events. With this dual monitor + 2nd screen pin, your virtual gathering can be almost like you’re right there in person — in some ways, it’s even better.

    Zoom doesn’t have limitations on users or their meetings. You can continue to use the service as long as you want, and, if you choose, people who want to join your video chat room can just sign in and do so.

    Plus, Zoom lets your attendees see the presenter in clear 1080p video quality; whereas Webex and Teams and Meet limit the video quality to 360p to save on bandwidth.

    Zoom

    Video Conferencing Services: Zoom vs Webex vs Microsoft Teams

    Zoom was originally designed as a business communication tool that allows employees to converse and collaborate in an easier way than just emailing.

    But Zoom is very responsive to customer feedback and has added many useful and fun features to its platform. That why when you meet a friend to jam virtually or to say Hi to your family, it’s probably via Zoom. Not Webex or Teams.

    Zoom offers multiple apps such as video calls, screen sharing, and group chat. It also makes it simple for employees to share documents with each other and gives access to what's known as virtual whiteboards. This innovative technology has become popular with virtual entertainers and presenters because of its ease of use and effectiveness, in and out of the workplace.

    A virtual entertainer performing on MS Teams is like Babe Ruth playing baseball with a tennis racket.

    Webex and MS Teams are great for business meetings — and business meetings may be where you spend most of your online time. But for an interactive, FUN party, Zoom is ten times better than MS Teams or Webex.

    Here’s why.

    23 reasons Zoom is better than Microsoft Teams, Webex, and Meet

    1. MS Teams is CPU intensive. Both Teams and Webex each consume more CPU than Zoom, which leads to hiccups, lag, and friction in the virtual meeting.

    This makes a virtual show as sluggish as a turtle crawling through peanut butter.

     
    Microsoft Teams Webex sluggish performance
     

    2. Zoom Provides Better Screen Sharing than Microsoft Teams.

    Attendees can share their screens with one another to collaborate more effectively in virtual team building activities.

    3. No Mute-All feature in Teams. In Zoom, if I hear a disruptive noise, in less than a second I click one of the 17 buttons on my mouse. Then it’s quiet. In a Teams meeting, the show screeches to a halt as everyone’s eyes wander, hunting for where that disruption is coming from.

     
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    4. The MS Teams gallery is bad. Ridiculously bad.

    No system. No grid. Nothing. Just a mess.

    Having your professional present on Teams is like buying a limo then filling its tires with Elmer’s glue.

    5. The use of small and large gallery mode in MS Teams, which is controlled at the client side, is silly.

    6. MS Teams max capacity is 300 attendees. Zoom is up to 1000 attendees.

    7. How pinned people work with gallery, it’s just awful in MS Teams.
    It is even different if you use small and large gallery. In Microsoft Teams it's very confusing and ugly.

    8. MS Teams has that stupid "mirrored camera" look.

    9. The way you see yourself spotlighted in MS Teams .... bring your magnifying glass!

    10. Its user interface as well as experience is really where Zoom shines. Zoom users are all raving about its easy interface and capability to get users up and running with minimal to no training or assistance.

    Microsoft Teams poses a bigger problem for users as they must be familiar with how to work in various channels. Teams integrates file sharing and all these superfluous Office 365 applications baked into Teams. While the set of capabilities integrated into Teams clearly gives it a greater range of applications and scenarios over Zoom however, this versatility can also be its biggest drawback when your purpose is to host a fun, interactive gathering.

    11. The dynamic sizing of the MS Teams GUI is awful. If you don’t know about "fit to frame", the presentation might be "out of frame." This is a client setting not within the control of the presenter. Every spectator needs to modify the setting locally.

    12. Completely "out of the box" integration with Stream Deck doesn't exist with Microsoft Teams. Yes, we have workarounds, but...

    13. In MS Teams, anyone can mess up your spotlight, as anyone default can spotlight themselves.

    14. Microsoft updates its Teams software frequently, which is good. But not when you change GUI from time to time.

    15. Teams and Webex support only ONE spotlighted person at the time.

    16. The low resolution on MS Teams and Webex video streams gives the show a bad look and makes everyone feel like warmed up Death. Zoom easily enables 720 and 1080.

    17. The way MS signs their software on Mac, removes the support for Virtual Camera every time. You can manually fix this with code, but, hey, come one, just fix it already!

    18. No "device rotation" in Teams, for a more interesting conversation.

    19. MS Teams is not compatible with OSC or XMPP servers, making it almost useless in a global environment, where things like Skype, Facebook Chat and Hangouts are used heavily.

    20. In old versions of Zoom you had to learn all the keyboard shortcuts to use the screen sharing feature, but in MS Teams this is obsolete since version 7 or 8.

    21. MS is good at removing features from their software. In Teams the "show call" is a good example, as well as the feature Fast Start, now removed from Teams since version 7.

    22. Zoom has filters available for lighting and appearance, so everyone looks more cleaned up.

    23. Microsoft Teams has a really bad "incoming call" experience for external participants. You’ll probably not want to use it outside of your corporate network. If you try to answer a Skype call on Teams, you might end up placing it inside your corporate network instead of outside.

    The Last Word on Video Conferencing Platforms

    The Final Verdict on the Digital Duel between Webex vs Zoom

    Wrapping up the virtual debate, if want interaction, Zoom is the best option.

    Zoom is also simple to use for attendees. The attendees just click an invite link to join the Zoom Room.

    Over Zoom you can give your group an experience they can't get any other way. The magician Jon Finch has been working with clients all over the world for hundreds of online events, and has seen first hand how online events have helped them grow their brands' customer base as well as improve employee engagement rates.

    Contact Jon Finch today for a fun, interactive, and memorable virtual event!

    Jon Finch